Privacy Policy

Effective Date:

Jan 1 2025

Website:

www.myhomesolution.org

Business Name:

My Solar Solutions

1. Overview

My Solar Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, fill out a form, opt into communication, or schedule a consultation.

2. Information We Collect

We collect the following types of information when you interact with our website or services:

Personal Information:Your name, phone number, email address, home address, utility provider, and other contact details.Usage Data:IP address, browser type, pages visited, time on site, device type, and referral source.Communication Preferences:SMS opt-in status, email engagement (opens/clicks), and interaction history.

3. How We Use Your Information

We use the information we collect to:

Determine your eligibility for solar, battery, or home upgrade programsSchedule and confirm virtual consultationsSend relevant updates about grant availability, policy changes, and local energy programsRespond to inquiries and provide customer supportImprove website performance and customer experienceDeliver marketing communications via SMS, email, or phone (with your consent)

4. SMS & Email Communications

By submitting your information, you consent to receive automated text messages, phone calls, and emails from My Home & Solar Solutions. Message and data rates may apply. Message frequency varies.

You can opt out of text messages at any time by replying

STOP, and unsubscribe from emails using the unsubscribe link in the footer.

5. How We Share Your Information

We do not sell your information to third parties. We may share your information with:

Licensed solar and roofing contractors or service providers to fulfill your consultation or project request, CRM and marketing platforms that help us manage communication and customer serviceLegal or government entities, if required by law.

6. Data Security

We implement industry-standard safeguards to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

Access or request a copy of the data we have about you. Update or correct your personal information. Withdraw your consent for communications at any time. Request deletion of your information (subject to legal obligations)

To exercise these rights, email us at: [email protected] or [email protected]

8. Cookies and Tracking

Our website uses cookies and tracking technologies to improve site performance and user experience. You can control cookie preferences through your browser settings.

9. Children’s Privacy

This site is not intended for children under the age of 13, and we do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted to this page with a revised “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy, please contact us:
📧 Email: [email protected] or [email protected]

📍Mailing Address:

5627 Kanan Rd #166 Agoura Hills, CA 91301

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.